No matter what stage you are in your career, nailing a phone interview always needs preparation. Especially when it’s with one of the most prestigious companies in the world, like Amazon.
Well, if you’re looking for a new job, Amazon is a great place to start. They are always hiring, and they offer great benefits and salaries. But, the interview process can be tough. So, how can you make sure you ace your Amazon phone interview?
So keep reading if you need to know about Amazon’s phone interview process in 2024, from the initial screening to questions you can expect from the hiring manager.
In this post, we will cover what to expect during the interview process and some of the most common questions asked.
But before that, let’s talk about the amazon interview process first to give you some context.
What is the Amazon Interview Process?
In short, it’s a filtering system to find the best of the best to hire and we all probably agree that Amazon succeeds in every aspect because of its unique interview and hiring process.
So, if we look at it in a general scope, the Amazon interview process can be divided into four main stages: the resume screening, the phone interview, the video screening, and the on-site interviews.
The initial screening is conducted by a recruiter and is usually just to ensure you meet the minimum qualifications for the position. If your resume is clear and you have the necessary skills then you’re good to go.
The next stage is the phone interview, which is conducted by a hiring manager. This is where they will start to ask questions about your experience and skills. They will also ask you behavioral questions to get a better sense of who you are as a person.
The third step is a video interview and during this online meeting, you’ll be asked in-depth questions which will be behavioral or technical. If they think you are a good fit for the company, you’ll be selected for the loop interviews (final on-site interviews).
And lastly, the on-site interviews which is usually the final stage of the process. You will be interviewed by a panel of people in a back-to-back setting and they will ask you leadership questions about your experience, skills, and behavior.
Tips for Preparing The Amazon Phone Interview
Now that we know what to expect from the Amazon interview process, let’s move on and talk about how you can prepare for your phone interview.
Here are some tips for you to prepare well and impress the interviewer:
Do your research
It’s important that you learn as much as you can about Amazon before your interview. Read their phone interview guideline, and their mission statement, and also study Amazon’s leadership principles.
This will give you a better understanding of the company and will help you answer questions during the interview. Also if you search about the people who work/worked at a similar position, you’ll find great details about the job.
Practice, practice, practice
Many people get nervous when they have to do a phone interview. The best way to combat this is by practicing ahead of time. Have a friend or family member ask you interview questions.
This will help you get used to the format and will allow you to practice your answers. We’ll discuss some of the common phone interview questions below but if you like to read a detailed version then check out our amazon interview preparation guide.
Make sure you have a quiet place
It’s important that you find a quiet place to do your phone interview. You want to make sure that the interviewer can hear you clearly and that there is no background noise.
This tip might seem a no-brainer but we’ve heard many stories from our clients doing their phone interviews in a crowded place and it didn’t go well. So, make sure you find a quiet room with no distractions.
Be ready to answer questions about your resume. The interviewer will most likely ask you questions about your experience and skills.
Have your resume handy
During the phone interview, the interviewer will likely ask you questions about your experience and skills. Having your resume handy will help you answer these questions easily and accurately.
It will also help you keep track of the conversation. If the interviewer asks you a question that you can’t answer, you can always refer back to your resume.
Also, the interviewer will want to know more about your experience and why you’re interested in working at Amazon.
That’s a common question so you need to know how to answer the “Why do you want to work at Amazon” question. We have a detailed post about this question, which you can find at Why Amazon link.
Take time to prepare for behavioral questions
So, you’ll expect to have 4 to 6 questions during a 45-minute phone interview. Some of them will be about you and the rest of them will be behavioral questions.
Many phone interviews will include behavioral questions. These are designed to test how you would react in certain situations. It’s important that you take the time to prepare for these types of questions.
As always, we have a guide for you to study, so you’ll find everything you need here about Amazon behavioral questions.
Be ready to ask questions
At the end of the phone interview, the interviewer will likely ask if you have any questions. This is your chance to show that you’re interested in the position and the company.
Prepare a few questions ahead of time so that you’re not caught off guard. This will also help you seem more prepared and professional.
Some good questions to ask are:
- What does a typical day look like for someone in this position?
- What are the most important skills for this role?
- What are the next steps in the interview process?
By asking these questions, you’ll be able to get a better understanding of the position and the company.
Common Amazon Phone Interview Questions
Now that we’ve gone over some tips for preparing for your phone interview, let’s take a look at some of the most common questions that are asked.
–Tell me about yourself
This is one of the most common interview questions and it can be tricky to answer. You want to give a brief overview of your experience and skills but you don’t want to ramble.
– Why are you interested in working at Amazon?
This is another common question that you should be prepared to answer. You’ll want to highlight the skills and experience that make you a good fit for the position.
– What are your strengths and weaknesses?
This is a question that is designed to test your self-awareness. You want to be honest in your answer but you also want to focus on your strengths.
– Tell me about a time when you had to deal with a difficult customer/situation
This is a behavioral question that is meant to test your customer service skills. You’ll want to give a detailed answer that highlights your ability to handle difficult situations.
– Tell me about a time when you had to go above and beyond for a customer/project
This is another behavioral question that is designed to test your work ethic. You’ll want to give an example of a time when you went above and beyond the call of duty.
By preparing for these questions, you’ll be able to ace your phone interview and move on to the next round of the interview process.
Why Phone Interviews are Important?
While phone interviews may not be as exciting as in-person interviews, they’re still an important part of Amazon’s interview process.
Phone interviews give recruiters a chance to screen candidates and get a better sense of their qualifications which are behavioral and technical skills.
They also allow candidates to ask questions and get more information about the position and the company. It’s a great way to learn more about the job and the company before making a decision.
If you do well during your phone interview, you’ll be given a callback for the next stage of the interview process which is the video screening phase.
By preparing for your phone interview and knowing what to expect, you’ll be able to impress the interviewer and move on to the next round of the interview process.
Final Words
The phone interview is an important part of the Amazon interview process. by preparing for common questions, you’ll be able to make a great impression and move on to the next round of the interview process.
At InterviewJoy, we make sure you’re as prepared as possible for your phone interview. We have comprehensive Amazon services that cover everything from Amazon interview questions to the best tips for preparing.
Check out our best services section for the Amazon interview process and ace your interview today!
We hope you found this article helpful if you want to learn more about Amazon, then take a look at our career blog.
Best of luck!
