Operations Manager Job Description

Looking for details of an Operations Manager’s Job Description?

Scroll down to get information about Duties, Certifications, Salary and other relevant insights for this popular role.

Operations Manager Job Description

Salary, Skills, Certifications, Duties and more…

You’ve completed your final exams, submitted your final project, and job applications are next… With this new chapter in your life, you are ready to dive into a sea of career opportunities filled with hundreds of options. Among many roles you may think of pursuing in your career, one title would come up very often: the Operations Manager.

No matter big or small, this role is one of the most crucial ones in any company and now we’ll dig into the details of duties, salary information, required/beneficial certifications and more.

Today you will know a great deal about exactly what an operations manager is doing. Let’s dive into it!

(Don’t miss: View popular job interview support services on Interviewjoy.)

One of the necessary skills required in this role is multi-tasking.


The operations manager is the person in a company who performs quality assessment and quantity analysis of products in the companies they work for, controls the company’s work, ensures the healthy execution of processes such as production, procurement, maintenance, and delivery, and controls activities. It follows all processes and ensures the continuity of the processes.

He/she is usually a senior management position tasked with overseeing the day-to-day operations of an organization. We can also call this position operations manager or chief operating officer, depending on the size of the company.

Operations managers are usually jack of all trades: The duties will usually include supervising employees, purchasing economic resources for production, negotiating with vendors and suppliers, research and development, marketing and sales, or other activities that directly affect the company’s regular business activities, depending on the team they are working in.

The operations manager will also calculate metrics for performance evaluation to determine how well the company completes tasks and activities.


Operations managers who can provide services in various sectors should receive training at the appropriate level and field in the sector. In general, potential candidates are graduates of departments such as Business Administration, Economics, Engineering or Insurance in associate or undergraduate programs of universities.

Since large organizations often have special training and professional requirements for this position, most operations managers have advanced degrees and years of experience in the industry in which their companies operate.

Some administrators may also have professional certificates that help them make improvements and focus on setting goals or goals. In general, the manager works in close contact with the chief financial officer, general manager, or board of directors. Therefore, an operations manager should have an understanding of professionalism to help him prepare a report and present this information to the managers responsible for making decisions.


In the United States, according to the Labor Statistics Bureau, an operations manager’s average annual income is $65,000, without the yearly bonus or other compensations the company might provide based on factors such as performance.

Do you think that this is your dream job? If the answer is yes, but you don’t know what you’re going to go through to become an operations manager, we listed some tips in the sections below.


To be an operations manager, you’ll probably need at least some technical expertise. It is almost always preferable to have an MBA. Choose courses in management, logistics, or supply chain management. 

Any MBA can help you find a job as an operations manager, but a job that focuses on supply chain management or a relevant area can be very useful. 

In fact, having as many experiences as possible is the key. Practical information about how different parts of a company work will help you when you need to inspect all these functions as an operations manager. Look for similar entry-level jobs in companies when you complete your college degree. Try to gain experience in a variety of fields, such as: 

· Human resources 

· Information technology 

· Finance 

· Sales 

Operations managers often use applicable skills and methods to work on a variety of business operations. It is possible to be an operational manager in almost any sector. Having experience in a variety of business functions means you are potentially a versatile employee and can be an attractive candidate for existing positions. The sectors that hire the most operational managers include: 

· Transportation 

· Insurance 

· Health 

· Production 

· Finance 

Career development is a long process and you should grow your career in stages. You probably won’t get a job as an operations manager right away. You will likely start as a young executive in the company until you become a senior employee. However, at the management stage, you will have enough experience to guide others and become an operations manager. 

Connect with your peers to learn about good business opportunities. After gaining a lot of professional experience, you can apply for jobs in operations management. It is possible to find job posts for these jobs on platforms such as LinkedIn. However, it is also possible to learn about new opportunities through your professional connections. Create a LinkedIn profile and contact companies looking for an operations manager. 

Always keep your profile up to date and try to expand your contact network!

Master the basic tasks of an operations manager. Ensuring the perfect functioning of all units and employees of a company is a big undertaking. Get ready to work long hours! Daily, this means: 

· Fulfill recruitment and firing approval 

· Act as an intermediary between departments 

· Evaluate employees 

· Write reports. 

Prepare yourself to get to know all the departments of the company you work for. Operational management is an advanced position. A good operations manager knows how all the departments of the company he works for in detail!

For example, if your company is a sales business, don’t focus solely on the sales team. Sales teams coexist with the delivery department. Ask people about their location, the difficulties they face at work, and how they contribute to the company. 

You can plan a schedule where you take one employee to lunch at a time so you can get to know them better. Or, if your company is too big, you can have lunch with the teams from time to time. Look for areas that need to be improved. A good operations manager is not satisfied with the current situation and always wants to go from “good” to “best”. 

When working with teams, analyzing employees with reports and performance reviews, always look for ways to be the best of it.


For a successful interview, first of all, examine the operations manager job description given in the job post, as it provides the necessary information that the company is mainly looking for. The recruiters simply give the job description, role, or position summary and try to find which applicant best fits the operations manager job. Analyzing thoroughly what is required in the role will take you one step higher. 

Furthermore, underline your strengths in the skills and qualifications mentioned in the job description. Telling about your past experience on your skills and what you learned about that (a kind of self-assessment) is always impressive for recruiters. So, showing off your communication and reconciliation skills is a wise idea. 

For sure, knowing about the company well and highlighting your enthusiasm for the role are also important. As a general rule, being on time, being kind and polite, and bringing your CV, cover letter, and references to indicate organizational skills are critical in an accountant job interview as in other types of job interviews. 

If we wrap up, you can find the definitions and guidelines (skills, requirements, education, training and certification etc.) for an Accountant above. We hope it helps to give you an overview and shows which path suits you more.

Shopping Cart